Hallo zusammen,

 

danke, wir können nichts tun und ich werde noch einmal Sam von MTS informieren.

Es ist allerdings nicht nur Ferien betroffen.

 

Mit freundlichen Grüßen / Best regards

Haiko Gerdes
- Geschäftsführer / Managing Director –

 

___________________________________________________________________________
TraSo GmbH

Nonnenstraße 42

D-04229 / Leipzig

Tel.: +49 341 355 740 – 10 // Fax: +49 341 355 740 - 11

Mobil: +49 172 610 2849

Internet: http://traso.de E-Mail: h.gerdes@traso.de
___________________________________________________________________________
Geschäftsführer: Haiko Gerdes
Handelsregister: Amtsgericht Leipzig, HRB 21850

 

Von: team [mailto:team-bounces@lists.traso.de] Im Auftrag von Stefan Ludwig-Schindler
Gesendet: Samstag, 1. Oktober 2016 21:09
An: team@lists.traso.de
Betreff: Re: [Team] Fwd: [T#2016093098000214] [Ticket#FER2016093010000325] URGENT - price difference AMTSES0142 - MTS

 

Hallo,

nach Rücksprache mit Victoras kann dieser "Notfall" zunächst ignoriert werden, da wir an der Stelle nichts machen können.
MTS / Ferien wissen mittlerweile Bescheid. Zur ggf. Weiterbehandlung existiert ein Ticket: BER-165

LG,
Stefan

Am 01.10.2016 um 11:54 schrieb Büddemann, Sandra:

Hallo,

 

gab es für uns gestern noch  eine "Reparatur Lieferung" für die falsch gelieferten MTS Lieferung am Donnerstag?

Ich habe in der Korrespondenz von gestern Abend nur gelesen, dass die Datenlieferung für die anderen Traso Veranstalter gestoppt werden soll, aber nichts mehr von einer Korrektur für uns. Wenn das erst nächste Woche Dienstag passiert, ist das sehr spät.

Wir haben extrem hohe Preisänderungsquoten (bei über 30%) über alle Zielgebiete. 

 

Viele Grüße

 

Sandra Büddemann

 

---------- Forwarded message ----------
From: Business Service, FERIEN <business-service@ferien-touristik.de>
Date: 2016-10-01 11:43 GMT+02:00
Subject: Fwd: [T#2016093098000214] [Ticket#FER2016093010000325] URGENT - price difference AMTSES0142 - MTS
To: Sandra Büddemann <bueddemann@ferien-touristik.de>


Mit freundlichen Grüßen


Business Service
***********************************

 

FERIEN Touristik GmbH
Schiess-Str. 44a
40549 Düsseldorf
Tel.: +49 (0) 211 68771 107 (Sandra Büddemann)

Tel.: +49 (0) 211 68771 106 (Tina Hegger)
Fax.: +49 (0) 211 68771 224
E-Mail: business-service@ferien-touristik.de
**************************************
www.ferien-touristik.de
www.facebook.com/FERIENTouristik

Reisen die wir lieben


FERIEN Touristik GmbH
Geschäftsführung: Heinz Bauermeister


Amtsgericht Düsseldorf HRB59898

 

---------- Forwarded message ----------
From: Business Service, FERIEN <business-service@ferien-touristik.de>
Date: 2016-10-01 11:39 GMT+02:00
Subject: Re: [T#2016093098000214] [Ticket#FER2016093010000325] URGENT - price difference AMTSES0142 - MTS
To: Oriol Barnes <oriol.barnes@axisdata.net>
Cc: Sergio Sánchez <sergio.sanchez@axisdata.net>, "v.bezaras@traso.de" <v.bezaras@traso.de>, xRes Quality <quality@traso.de>, FERIEN Ticketsystem <helpdesk@ferien-touristik.de>, Sam Jaarsma <Sam.Jaarsma@axisdata.net>, Integrations <Integrations@axisdata.net>, "AxisData.Maintenance" <AxisData.Maintenance@axisdata.net>, Marc Vila <Marc.Vila@axisdata.net>

Good morning,

 

did you send us new data yesterday or do we still have the wrong calculated data in the cache? As we got the full update on Thursday we have a price difference quote of 30% for all destinations of MTS.

Best regards

 

Sandra 

 


Mit freundlichen Grüßen


Business Service
***********************************

 

FERIEN Touristik GmbH
Schiess-Str. 44a
40549 Düsseldorf
Tel.: +49 (0) 211 68771 107 (Sandra Büddemann)

Reisen die wir lieben


FERIEN Touristik GmbH
Geschäftsführung: Heinz Bauermeister


Amtsgericht Düsseldorf HRB59898

 

2016-09-30 18:28 GMT+02:00 Oriol Barnes <oriol.barnes@axisdata.net>:

Hi Sergi,

 

OTA Full notifications for LMX / JT / OPOD / FOR have been postponed and they will not be launched tomorrow Saturday

 

 

Salut.

 

Oriol Barnés

Maintenance Team Lead

 

Calle Fluviá 1, 3º izda

ES - 07009 Palma de Mallorca.

 

T: +34 971 706 490

M: +34 616 281 018 

 

oriol.barnes@axisdata.net   

www.axisdata.net

 

 

This message and its attached documents are confidential. If you are not the addressee please inform the sender of this and eliminate this notification and any attached documents, without reproducing or making known their content. Transmission of electronic mail does not guarantee this being secure or free of errors, for which reason we waive any responsibility in this respect.

 

L.O. 15/1999 (LOPD).- Your personal data is or may be included in a file belonging to AXIS DATA, S.L.U. for keeping mutual communication operative as regards matters stemming from your activity. To practise your rights of access, rectification, cancellation and opposition, you may get in touch with us in writing including a copy of your I.D. card sent to Calle Fluvià 1, planta 3 izq. 07009 Palma de Mallorca, Balearic Islands, Spain.

 

cid:image003.png@01CFCB51.25A2A7C0 

From: Sergio Sánchez
Sent: viernes, 30 de septiembre de 2016 18:03
To: v.bezaras@traso.de; xRes Quality <quality@traso.de>
Cc: business-service@ferien-touristik.de; FERIEN Ticketsystem <helpdesk@ferien-touristik.de>; Sam Jaarsma <Sam.Jaarsma@axisdata.net>; Integrations <Integrations@axisdata.net>; AxisData.Maintenance <AxisData.Maintenance@axisdata.net>; Marc Vila <Marc.Vila@axisdata.net>

Subject: RE: [T#2016093098000214] [Ticket#FER2016093010000325] URGENT - price difference AMTSES0142 - MTS

 

Hi Viktoras,

 

We will skip the Weekend notifications LMX /JT/OPOD /FOR because is not possible to deliver the files without a completely regression test.

 

@Oriol could you please skip the notifications for the TraSo clients on Saturday?

 

Best Regards

 

Sergi Sanchez

Integration Manager

 

Calle Fluvià 1,3º Izda(E-07009) Palma de Mallorca

 

T: +34 871 170 019

 

sergio.sanchez@axisdata.net   

www.axisdata.net

 

 

This message and its attached documents are confidential. If you are not the addressee please inform the sender of this and eliminate this notification and any attached documents, without reproducing or making known their content. Transmission of electronic mail does not guarantee this being secure or free of errors, for which reason we waive any responsibility in this respect.

 

L.O. 15/1999 (LOPD).- Your personal data is or may be included in a file belonging to AXIS DATA, S.L.U. for keeping mutual communication operative as regards matters stemming from your activity. To practise your rights of access, rectification, cancellation and opposition, you may get in touch with us in writing including a copy of your I.D. card sent to Calle Fluvià 1, planta 3 izq. 07009 Palma de Mallorca, Balearic Islands, Spain.

 

cid:image003.png@01CFCB51.25A2A7C0 

 

 

From: v.bezaras@traso.de [mailto:v.bezaras@traso.de]
Sent: viernes, 30 de septiembre de 2016 17:53
To: Sergio Sánchez <sergio.sanchez@axisdata.net>; xRes Quality <quality@traso.de>
Cc: business-service@ferien-touristik.de; FERIEN Ticketsystem <helpdesk@ferien-touristik.de>; Sam Jaarsma <Sam.Jaarsma@axisdata.net>; Integrations <Integrations@axisdata.net>; AxisData.Maintenance <AxisData.Maintenance@axisdata.net>; Marc Vila <Marc.Vila@axisdata.net>
Subject: Re: [T#2016093098000214] [Ticket#FER2016093010000325] URGENT - price difference AMTSES0142 - MTS

 

Hello Sergio,

we have received the file, it looks better now. Can't say that everything is perfect, but definitely looks better. As far as I know our customers will receive full delivery on the weekend. Maybe it's better either to deliver files with the fix, or completely skip the delivery, because otherwise we will process the broken files and we will have broken prices.

Best regards
Viktoras Bezaras

On 09/30/16 17:45, Sergio Sánchez wrote:

Good afternoon Jen and Viktoras,

 

We have fixed this issue and we have already notified the correction of the AMTSES0142 .  Could you please check if you received it correctly? 

 

On Monday we will   launch  a complete regression test in order to be sure that the fix is working well for all the contracts constellations .  

 

After that we will  send a Full notification to all clients in order to correct the wrong data sent before.  We hope that this will work correctly and at the end of the afternoon all the affected Hotels will be updated

 

We apologize for the inconveniences

 

Best regards

 

 

Sergi Sanchez

Integration Manager

 

Calle Fluvià 1,3º Izda(E-07009) Palma de Mallorca

 

T: +34 871 170 019

 

sergio.sanchez@axisdata.net   

www.axisdata.net

 

 

This message and its attached documents are confidential. If you are not the addressee please inform the sender of this and eliminate this notification and any attached documents, without reproducing or making known their content. Transmission of electronic mail does not guarantee this being secure or free of errors, for which reason we waive any responsibility in this respect.

 

L.O. 15/1999 (LOPD).- Your personal data is or may be included in a file belonging to AXIS DATA, S.L.U. for keeping mutual communication operative as regards matters stemming from your activity. To practise your rights of access, rectification, cancellation and opposition, you may get in touch with us in writing including a copy of your I.D. card sent to Calle Fluvià 1, planta 3 izq. 07009 Palma de Mallorca, Balearic Islands, Spain.

 

cid:image003.png@01CFCB51.25A2A7C0 

 

 

From: Sergio Sánchez
Sent: viernes, 30 de septiembre de 2016 16:26
To: 'xRes Quality' <quality@traso.de>; Customer Support <support@axisdata.net>
Cc: 'business-service@ferien-touristik.de' <business-service@ferien-touristik.de>; 'FERIEN Ticketsystem' <helpdesk@ferien-touristik.de>; Sam Jaarsma <Sam.Jaarsma@axisdata.net>; Integrations <Integrations@axisdata.net>; AxisData.Maintenance <AxisData.Maintenance@axisdata.net>
Subject: RE: [T#2016093098000214] [Ticket#FER2016093010000325] URGENT - price difference AMTSES0142 - MTS

 

HI Jen,

 

We have identified the issue and is pending to be deployed as hotfix. PBI 31176 .

 

Meanwhile we will launch corrected notifications in more or less one hour for the affected hotels to FER

 

Best regards

 

Sergi Sanchez

Integration Manager

 

Calle Fluvià 1,3º Izda(E-07009) Palma de Mallorca

 

T: +34 871 170 019

 

sergio.sanchez@axisdata.net   

www.axisdata.net

 

 

This message and its attached documents are confidential. If you are not the addressee please inform the sender of this and eliminate this notification and any attached documents, without reproducing or making known their content. Transmission of electronic mail does not guarantee this being secure or free of errors, for which reason we waive any responsibility in this respect.

 

L.O. 15/1999 (LOPD).- Your personal data is or may be included in a file belonging to AXIS DATA, S.L.U. for keeping mutual communication operative as regards matters stemming from your activity. To practise your rights of access, rectification, cancellation and opposition, you may get in touch with us in writing including a copy of your I.D. card sent to Calle Fluvià 1, planta 3 izq. 07009 Palma de Mallorca, Balearic Islands, Spain.

 

cid:image003.png@01CFCB51.25A2A7C0 

 

 

From: Sergio Sánchez
Sent: viernes, 30 de septiembre de 2016 16:09
To: 'xRes Quality' <quality@traso.de>; Customer Support <support@axisdata.net>
Cc: business-service@ferien-touristik.de; FERIEN Ticketsystem <helpdesk@ferien-touristik.de>; Sam Jaarsma <Sam.Jaarsma@axisdata.net>; Integrations <Integrations@axisdata.net>; AxisData.Maintenance <AxisData.Maintenance@axisdata.net>
Subject: RE: [T#2016093098000214] [Ticket#FER2016093010000325] URGENT - price difference AMTSES0142 - MTS

 

Hi jen ,

 

Let me check because it seems we are including the Board as Board Supplement in every unit , and this contracts are other structure Unit+Board.

 

I will let you know as soon as possible when corrected,

 

Best Regards

 

Sergi

 

 

 

 

From: xRes Quality [mailto:quality@traso.de]
Sent: viernes, 30 de septiembre de 2016 15:53
To: Customer Support <support@axisdata.net>
Cc: business-service@ferien-touristik.de; FERIEN Ticketsystem <helpdesk@ferien-touristik.de>; Sam Jaarsma <Sam.Jaarsma@axisdata.net>; Integrations <Integrations@axisdata.net>; AxisData.Maintenance <AxisData.Maintenance@axisdata.net>
Subject: Re: [T#2016093098000214] [Ticket#FER2016093010000325] URGENT - price difference AMTSES0142 - MTS

 

Dear support team, 

Please look at the following price difference of customer FER (got the last full notification yesterday): 

2+0, AMTSES0142 (our term: ACE055), room RMSD00LSB0 (our term: DZS), board AI (our term: A), 21.-26.03.2017 (5 days in March)

Your response: 818.00 EUR
Our calculation: 550.70 EUR

I checked the RatePlan (20160930033356123-OTA_HotelRatePlanNotifRQ-FER-AMTSES0142.xml) and I see all rates for all boards in the RatePlan of board AI. The hole RatePlan is much bigger as usual. So something is wrong here. 

Each rate information will override the other information at the moment and the last information wins since the RatePlan is supposed to be only for a specific board since I have four RatePlans with different board supplements in each. I see also a lot duplicated information in the booking rule. Each RatePlan of the file is way to long. So the new delivery is different from your usual deliveries. 

I also include a RatePlan of this hotel from September 19th so you can compare and see the differences. I checked the old files and the issue started with the delivery yesterday. 

I already informed Alberto. Ferien will need a new full delivery with the old version to get down their quota. FERIEN states that a lot hotels are effected. And please keep in mind that more customers will get full updates tomorrow.

Looking forward hearing from you. 

Kind regards / Mit freundlichen Grüßen

Jen Neumann
- xRes Quality Support -
___________________________________________________________________________
TraSo GmbH
Nonnenstraße 42 / D-04229 / Leipzig

Tel: +49 (0) 341 - 355 740 20
E-Mail:       quality@traso.de
Internet:   http://www.traso.de
___________________________________________________________________________
Geschäftsführer:     Haiko Gerdes
Handelsregister:     Amtsgericht Leipzig, HRB 21850

 

-- 
Mit freundlichen Grüßen
 
Viktoras Bezaras
 - Entwickler -
________________________________________________________
TraSo GmbH
 
Nonnenstraße 42
D-04229 Leipzig
Tel.: +49 341 355 740 44
 
E-Mail: v.bezaras@traso.de
Internet: http://www.traso.de
 
________________________________________________________
Geschäftsführer: Haiko Gerdes
Handelsregister: Amtsgericht Leipzig, HRB 21850

--

Mit freundlichen Grüßen Sandra Büddemann Business Development

************************************************************ Inline-Bild 1

FERIEN Touristik GmbH Schiess Str. 44a 40549 Düsseldorf Tel.: +49 (0) 211 68771 107 Fax.: +49 (0) 211 68771 224 E-Mail: bueddemann@ferien-touristik.de ************************************************************* www.ferien-touristik.de www.facebook.com/FERIENTouristik Reisen die wir lieben

FERIEN Touristik GmbH Geschäftsführung: Heinz Bauermeister Amtsgericht Düsseldorf HRB59898 

-- 
Mit freundlichen Grüßen
 
Stefan Ludwig-Schindler
 - Systemadministration -
________________________________________________________
TraSo GmbH
 
Nonnenstraße 42
D-04229 Leipzig
Tel.: +49 341 355 740 76 / Fax: +49 341 909 87 49
 
E-Mail: s.ludwig-schindler@traso.de
Internet: http://www.traso.de
 
________________________________________________________
Geschäftsführer: Haiko Gerdes
Handelsregister: Amtsgericht Leipzig, HRB 21850