Hallo zusammen, danke, wir können nichts tun und ich werde noch einmal Sam von MTS informieren. Es ist allerdings nicht nur Ferien betroffen. Mit freundlichen Grüßen / Best regards Haiko Gerdes - Geschäftsführer / Managing Director – ___________________________________________________________________________ TraSo GmbH Nonnenstraße 42 D-04229 / Leipzig Tel.: +49 341 355 740 – 10 // Fax: +49 341 355 740 - 11 Mobil: +49 172 610 2849 Internet: <http://traso.de/> http://traso.de E-Mail: h.gerdes@traso.de <mailto:h.gerdes@traso.de> ___________________________________________________________________________ Geschäftsführer: Haiko Gerdes Handelsregister: Amtsgericht Leipzig, HRB 21850 Von: team [mailto:team-bounces@lists.traso.de] Im Auftrag von Stefan Ludwig-Schindler Gesendet: Samstag, 1. Oktober 2016 21:09 An: team@lists.traso.de Betreff: Re: [Team] Fwd: [T#2016093098000214] [Ticket#FER2016093010000325] URGENT - price difference AMTSES0142 - MTS Hallo, nach Rücksprache mit Victoras kann dieser "Notfall" zunächst ignoriert werden, da wir an der Stelle nichts machen können. MTS / Ferien wissen mittlerweile Bescheid. Zur ggf. Weiterbehandlung existiert ein Ticket: BER-165 LG, Stefan Am 01.10.2016 um 11:54 schrieb Büddemann, Sandra: Hallo, gab es für uns gestern noch eine "Reparatur Lieferung" für die falsch gelieferten MTS Lieferung am Donnerstag? Ich habe in der Korrespondenz von gestern Abend nur gelesen, dass die Datenlieferung für die anderen Traso Veranstalter gestoppt werden soll, aber nichts mehr von einer Korrektur für uns. Wenn das erst nächste Woche Dienstag passiert, ist das sehr spät. Wir haben extrem hohe Preisänderungsquoten (bei über 30%) über alle Zielgebiete. Viele Grüße Sandra Büddemann ---------- Forwarded message ---------- From: Business Service, FERIEN <business-service@ferien-touristik.de <mailto:business-service@ferien-touristik.de> > Date: 2016-10-01 11:43 GMT+02:00 Subject: Fwd: [T#2016093098000214] [Ticket#FER2016093010000325] URGENT - price difference AMTSES0142 - MTS To: Sandra Büddemann <bueddemann@ferien-touristik.de <mailto:bueddemann@ferien-touristik.de> > Mit freundlichen Grüßen Business Service *********************************** <http://www.ferien-touristik.de/fileadmin/user_upload/ferien/logo.png> FERIEN Touristik GmbH Schiess-Str. 44a 40549 Düsseldorf Tel.: <tel:%2B49%20%280%29%20211%2068771%20107> +49 (0) 211 68771 107 (Sandra Büddemann) Tel.: <tel:%2B49%20%280%29%20211%2068771%20107> +49 (0) 211 68771 106 (Tina Hegger) Fax.: <tel:%2B49%20%280%29%20211%2068771%20224> +49 (0) 211 68771 224 E-Mail: <mailto:business-service@ferien-touristik.de> business-service@ferien-touristik.de ************************************** www.ferien-touristik.de <http://www.ferien-touristik.de> www.facebook.com/ <http://www.facebook.com/> FERIENTouristik Reisen die wir lieben FERIEN Touristik GmbH Geschäftsführung: Heinz Bauermeister Amtsgericht Düsseldorf HRB59898 ---------- Forwarded message ---------- From: Business Service, FERIEN <business-service@ferien-touristik.de <mailto:business-service@ferien-touristik.de> > Date: 2016-10-01 11:39 GMT+02:00 Subject: Re: [T#2016093098000214] [Ticket#FER2016093010000325] URGENT - price difference AMTSES0142 - MTS To: Oriol Barnes <oriol.barnes@axisdata.net <mailto:oriol.barnes@axisdata.net> > Cc: Sergio Sánchez <sergio.sanchez@axisdata.net <mailto:sergio.sanchez@axisdata.net> >, "v.bezaras@traso.de <mailto:v.bezaras@traso.de> " <v.bezaras@traso.de <mailto:v.bezaras@traso.de> >, xRes Quality <quality@traso.de <mailto:quality@traso.de> >, FERIEN Ticketsystem <helpdesk@ferien-touristik.de <mailto:helpdesk@ferien-touristik.de> >, Sam Jaarsma <Sam.Jaarsma@axisdata.net <mailto:Sam.Jaarsma@axisdata.net> >, Integrations <Integrations@axisdata.net <mailto:Integrations@axisdata.net> >, "AxisData.Maintenance" <AxisData.Maintenance@axisdata.net <mailto:AxisData.Maintenance@axisdata.net> >, Marc Vila <Marc.Vila@axisdata.net <mailto:Marc.Vila@axisdata.net> > Good morning, did you send us new data yesterday or do we still have the wrong calculated data in the cache? As we got the full update on Thursday we have a price difference quote of 30% for all destinations of MTS. Best regards Sandra Mit freundlichen Grüßen Business Service *********************************** <http://www.ferien-touristik.de/fileadmin/user_upload/ferien/logo.png> FERIEN Touristik GmbH Schiess-Str. 44a 40549 Düsseldorf Tel.: <tel:%2B49%20%280%29%20211%2068771%20107> +49 (0) 211 68771 107 (Sandra Büddemann) Tel.: <tel:%2B49%20%280%29%20211%2068771%20107> +49 (0) 211 68771 106 (Tina Hegger) Fax.: <tel:%2B49%20%280%29%20211%2068771%20224> +49 (0) 211 68771 224 E-Mail: <mailto:business-service@ferien-touristik.de> business-service@ferien-touristik.de ************************************** www.ferien-touristik.de <http://www.ferien-touristik.de> www.facebook.com/FERIENTourist <http://www.facebook.com/FERIENTourist> ik Reisen die wir lieben FERIEN Touristik GmbH Geschäftsführung: Heinz Bauermeister Amtsgericht Düsseldorf HRB59898 2016-09-30 18:28 GMT+02:00 Oriol Barnes <oriol.barnes@axisdata.net <mailto:oriol.barnes@axisdata.net> >: Hi Sergi, OTA Full notifications for LMX / JT / OPOD / FOR have been postponed and they will not be launched tomorrow Saturday Salut. Oriol Barnés Maintenance Team Lead Calle Fluviá 1, 3º izda ES - 07009 Palma de Mallorca. T: +34 971 706 490 <tel:%2B34%20971%20706%20490> M: +34 616 281 018 <tel:%2B34%20616%20281%20018> <mailto:oriol.barnes@axisdata.net> oriol.barnes@axisdata.net www.axisdata.net <http://www.axisdata.net> <http://www.axisdata.net/> This message and its attached documents are confidential. If you are not the addressee please inform the sender of this and eliminate this notification and any attached documents, without reproducing or making known their content. Transmission of electronic mail does not guarantee this being secure or free of errors, for which reason we waive any responsibility in this respect. L.O. 15/1999 (LOPD).- Your personal data is or may be included in a file belonging to AXIS DATA, S.L.U. for keeping mutual communication operative as regards matters stemming from your activity. To practise your rights of access, rectification, cancellation and opposition, you may get in touch with us in writing including a copy of your I.D. card sent to Calle Fluvià 1, planta 3 izq. 07009 Palma de Mallorca, Balearic Islands, Spain. From: Sergio Sánchez Sent: viernes, 30 de septiembre de 2016 18:03 To: v.bezaras@traso.de <mailto:v.bezaras@traso.de> ; xRes Quality <quality@traso.de <mailto:quality@traso.de> > Cc: business-service@ferien-touristik.de <mailto:business-service@ferien-touristik.de> ; FERIEN Ticketsystem <helpdesk@ferien-touristik.de <mailto:helpdesk@ferien-touristik.de> >; Sam Jaarsma <Sam.Jaarsma@axisdata.net <mailto:Sam.Jaarsma@axisdata.net> >; Integrations <Integrations@axisdata.net <mailto:Integrations@axisdata.net> >; AxisData.Maintenance <AxisData.Maintenance@axisdata.net <mailto:AxisData.Maintenance@axisdata.net> >; Marc Vila <Marc.Vila@axisdata.net <mailto:Marc.Vila@axisdata.net> > Subject: RE: [T#2016093098000214] [Ticket#FER2016093010000325] URGENT - price difference AMTSES0142 - MTS Hi Viktoras, We will skip the Weekend notifications LMX /JT/OPOD /FOR because is not possible to deliver the files without a completely regression test. @Oriol could you please skip the notifications for the TraSo clients on Saturday? Best Regards Sergi Sanchez Integration Manager Calle Fluvià 1,3º Izda(E-07009) Palma de Mallorca T: +34 871 170 019 <tel:%2B34%20871%20170%20019> sergio.sanchez@axisdata.net <mailto:sergio.sanchez@axisdata.net> www.axisdata.net <http://www.axisdata.net> <http://www.axisdata.net/> This message and its attached documents are confidential. If you are not the addressee please inform the sender of this and eliminate this notification and any attached documents, without reproducing or making known their content. Transmission of electronic mail does not guarantee this being secure or free of errors, for which reason we waive any responsibility in this respect. L.O. 15/1999 (LOPD).- Your personal data is or may be included in a file belonging to AXIS DATA, S.L.U. for keeping mutual communication operative as regards matters stemming from your activity. To practise your rights of access, rectification, cancellation and opposition, you may get in touch with us in writing including a copy of your I.D. card sent to Calle Fluvià 1, planta 3 izq. 07009 Palma de Mallorca, Balearic Islands, Spain. From: v.bezaras@traso.de <mailto:v.bezaras@traso.de> [mailto:v.bezaras@traso.de] Sent: viernes, 30 de septiembre de 2016 17:53 To: Sergio Sánchez <sergio.sanchez@axisdata.net <mailto:sergio.sanchez@axisdata.net> >; xRes Quality <quality@traso.de <mailto:quality@traso.de> > Cc: business-service@ferien-touristik.de <mailto:business-service@ferien-touristik.de> ; FERIEN Ticketsystem <helpdesk@ferien-touristik.de <mailto:helpdesk@ferien-touristik.de> >; Sam Jaarsma <Sam.Jaarsma@axisdata.net <mailto:Sam.Jaarsma@axisdata.net> >; Integrations <Integrations@axisdata.net <mailto:Integrations@axisdata.net> >; AxisData.Maintenance <AxisData.Maintenance@axisdata.net <mailto:AxisData.Maintenance@axisdata.net> >; Marc Vila <Marc.Vila@axisdata.net <mailto:Marc.Vila@axisdata.net> > Subject: Re: [T#2016093098000214] [Ticket#FER2016093010000325] URGENT - price difference AMTSES0142 - MTS Hello Sergio, we have received the file, it looks better now. Can't say that everything is perfect, but definitely looks better. As far as I know our customers will receive full delivery on the weekend. Maybe it's better either to deliver files with the fix, or completely skip the delivery, because otherwise we will process the broken files and we will have broken prices. Best regards Viktoras Bezaras On 09/30/16 17:45, Sergio Sánchez wrote: Good afternoon Jen and Viktoras, We have fixed this issue and we have already notified the correction of the AMTSES0142 . Could you please check if you received it correctly? On Monday we will launch a complete regression test in order to be sure that the fix is working well for all the contracts constellations . After that we will send a Full notification to all clients in order to correct the wrong data sent before. We hope that this will work correctly and at the end of the afternoon all the affected Hotels will be updated We apologize for the inconveniences Best regards Sergi Sanchez Integration Manager Calle Fluvià 1,3º Izda(E-07009) Palma de Mallorca T: +34 871 170 019 <tel:%2B34%20871%20170%20019> sergio.sanchez@axisdata.net <mailto:sergio.sanchez@axisdata.net> www.axisdata.net <http://www.axisdata.net> <http://www.axisdata.net/> This message and its attached documents are confidential. If you are not the addressee please inform the sender of this and eliminate this notification and any attached documents, without reproducing or making known their content. Transmission of electronic mail does not guarantee this being secure or free of errors, for which reason we waive any responsibility in this respect. L.O. 15/1999 (LOPD).- Your personal data is or may be included in a file belonging to AXIS DATA, S.L.U. for keeping mutual communication operative as regards matters stemming from your activity. To practise your rights of access, rectification, cancellation and opposition, you may get in touch with us in writing including a copy of your I.D. card sent to Calle Fluvià 1, planta 3 izq. 07009 Palma de Mallorca, Balearic Islands, Spain. From: Sergio Sánchez Sent: viernes, 30 de septiembre de 2016 16:26 To: 'xRes Quality' <mailto:quality@traso.de> <quality@traso.de>; Customer Support <mailto:support@axisdata.net> <support@axisdata.net> Cc: 'business-service@ferien-touristik.de <mailto:business-service@ferien-touristik.de> ' <mailto:business-service@ferien-touristik.de> <business-service@ferien-touristik.de>; 'FERIEN Ticketsystem' <mailto:helpdesk@ferien-touristik.de> <helpdesk@ferien-touristik.de>; Sam Jaarsma <mailto:Sam.Jaarsma@axisdata.net> <Sam.Jaarsma@axisdata.net>; Integrations <mailto:Integrations@axisdata.net> <Integrations@axisdata.net>; AxisData.Maintenance <mailto:AxisData.Maintenance@axisdata.net> <AxisData.Maintenance@axisdata.net> Subject: RE: [T#2016093098000214] [Ticket#FER2016093010000325] URGENT - price difference AMTSES0142 - MTS HI Jen, We have identified the issue and is pending to be deployed as hotfix. PBI 31176 . Meanwhile we will launch corrected notifications in more or less one hour for the affected hotels to FER Best regards Sergi Sanchez Integration Manager Calle Fluvià 1,3º Izda(E-07009) Palma de Mallorca T: +34 871 170 019 <tel:%2B34%20871%20170%20019> sergio.sanchez@axisdata.net <mailto:sergio.sanchez@axisdata.net> www.axisdata.net <http://www.axisdata.net> <http://www.axisdata.net/> This message and its attached documents are confidential. If you are not the addressee please inform the sender of this and eliminate this notification and any attached documents, without reproducing or making known their content. Transmission of electronic mail does not guarantee this being secure or free of errors, for which reason we waive any responsibility in this respect. L.O. 15/1999 (LOPD).- Your personal data is or may be included in a file belonging to AXIS DATA, S.L.U. for keeping mutual communication operative as regards matters stemming from your activity. To practise your rights of access, rectification, cancellation and opposition, you may get in touch with us in writing including a copy of your I.D. card sent to Calle Fluvià 1, planta 3 izq. 07009 Palma de Mallorca, Balearic Islands, Spain. From: Sergio Sánchez Sent: viernes, 30 de septiembre de 2016 16:09 To: 'xRes Quality' <quality@traso.de <mailto:quality@traso.de> >; Customer Support <support@axisdata.net <mailto:support@axisdata.net> > Cc: business-service@ferien-touristik.de <mailto:business-service@ferien-touristik.de> ; FERIEN Ticketsystem <helpdesk@ferien-touristik.de <mailto:helpdesk@ferien-touristik.de> >; Sam Jaarsma <Sam.Jaarsma@axisdata.net <mailto:Sam.Jaarsma@axisdata.net> >; Integrations <Integrations@axisdata.net <mailto:Integrations@axisdata.net> >; AxisData.Maintenance <AxisData.Maintenance@axisdata.net <mailto:AxisData.Maintenance@axisdata.net> > Subject: RE: [T#2016093098000214] [Ticket#FER2016093010000325] URGENT - price difference AMTSES0142 - MTS Hi jen , Let me check because it seems we are including the Board as Board Supplement in every unit , and this contracts are other structure Unit+Board. I will let you know as soon as possible when corrected, Best Regards Sergi From: xRes Quality [mailto:quality@traso.de] Sent: viernes, 30 de septiembre de 2016 15:53 To: Customer Support <support@axisdata.net <mailto:support@axisdata.net> > Cc: business-service@ferien-touristik.de <mailto:business-service@ferien-touristik.de> ; FERIEN Ticketsystem <helpdesk@ferien-touristik.de <mailto:helpdesk@ferien-touristik.de> >; Sam Jaarsma <Sam.Jaarsma@axisdata.net <mailto:Sam.Jaarsma@axisdata.net> >; Integrations <Integrations@axisdata.net <mailto:Integrations@axisdata.net> >; AxisData.Maintenance <AxisData.Maintenance@axisdata.net> Subject: Re: [T#2016093098000214] [Ticket#FER2016093010000325] URGENT - price difference AMTSES0142 - MTS Dear support team, Please look at the following price difference of customer FER (got the last full notification yesterday): 2+0, AMTSES0142 (our term: ACE055), room RMSD00LSB0 (our term: DZS), board AI (our term: A), 21.-26.03.2017 (5 days in March) Your response: 818.00 EUR Our calculation: 550.70 EUR I checked the RatePlan (20160930033356123-OTA_HotelRatePlanNotifRQ-FER-AMTSES0142.xml) and I see all rates for all boards in the RatePlan of board AI. The hole RatePlan is much bigger as usual. So something is wrong here. Each rate information will override the other information at the moment and the last information wins since the RatePlan is supposed to be only for a specific board since I have four RatePlans with different board supplements in each. I see also a lot duplicated information in the booking rule. Each RatePlan of the file is way to long. So the new delivery is different from your usual deliveries. I also include a RatePlan of this hotel from September 19th so you can compare and see the differences. I checked the old files and the issue started with the delivery yesterday. I already informed Alberto. Ferien will need a new full delivery with the old version to get down their quota. FERIEN states that a lot hotels are effected. And please keep in mind that more customers will get full updates tomorrow. Looking forward hearing from you. Kind regards / Mit freundlichen Grüßen Jen Neumann - xRes Quality Support - ___________________________________________________________________________ TraSo GmbH Nonnenstraße 42 / D-04229 / Leipzig Tel: +49 (0) 341 - 355 740 20 <tel:%2B49%20%280%29%20341%20-%20355%20740%2020> E-Mail: quality@traso.de <mailto:xres@traso.de> Internet: http://www.traso.de ___________________________________________________________________________ Geschäftsführer: Haiko Gerdes Handelsregister: Amtsgericht Leipzig, HRB 21850 -- Mit freundlichen Grüßen Viktoras Bezaras - Entwickler - ________________________________________________________ TraSo GmbH Nonnenstraße 42 D-04229 Leipzig Tel.: +49 341 355 740 44 <tel:%2B49%20341%20355%20740%2044> E-Mail: v.bezaras@traso.de <mailto:v.bezaras@traso.de> Internet: http://www.traso.de ________________________________________________________ Geschäftsführer: Haiko Gerdes Handelsregister: Amtsgericht Leipzig, HRB 21850 -- Mit freundlichen Grüßen Sandra Büddemann Business Development ************************************************************ FERIEN Touristik GmbH Schiess Str. 44a 40549 Düsseldorf Tel.: +49 (0) 211 68771 107 <tel:%2B49%20%280%29%20211%2068771%20416> Fax.: +49 (0) 211 68771 224 <tel:%2B49%20%280%29%20211%2068771%20224> E-Mail: bueddemann@ferien-touristik.de <mailto:bueddemann@ferien-touristik.de> ************************************************************* <http://www.ferien-touristik.de> www.ferien-touristik.de <http://www.facebook.com/FERIENTouristik> www.facebook.com/FERIENTouristik Reisen die wir lieben FERIEN Touristik GmbH Geschäftsführung: Heinz Bauermeister Amtsgericht Düsseldorf HRB59898 -- Mit freundlichen Grüßen Stefan Ludwig-Schindler - Systemadministration - ________________________________________________________ TraSo GmbH Nonnenstraße 42 D-04229 Leipzig Tel.: +49 341 355 740 76 / Fax: +49 341 909 87 49 E-Mail: s.ludwig-schindler@traso.de <mailto:s.ludwig-schindler@traso.de> Internet: http://www.traso.de ________________________________________________________ Geschäftsführer: Haiko Gerdes Handelsregister: Amtsgericht Leipzig, HRB 21850